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Experience

2013-2018

KODAK ALARIS LIMITED
Dubai, U.A.E.

Credit Control Manager - MEAF, EE, Turkey

 

Devised and improved all aspects of trade credit for strategic accounts across the MEAF & EE cluster. Spearheaded credit risk assessment, devised credit risk mitigation practices, supervised debt collection and cash application. Proactively identified and dealt with delinquent customers, developed and negotiated re-payment plans.  Designed and developed AR monthly reporting tool in excel that delivered actionable insights through pivot tables, executive KPIs and dashboards. Use of this tool resulted in reduction in past due rate from 12% to 3.5% of the total AR and managing collections accounts effectively.

KPI: Past Dues rate, Unapplied Payments, Customer Issues, Reporting, DSO

AR Reporting: AR Aging Analysis, Cashflow forecast, Top Ten, Re-aging Invoices, Bad Debts Reserve.

2005-2012

KODAK (NEAR EAST) INC.
Dubai U.A.E.

Senior Export Logistics Specialist

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Spearheaded a diverse portfolio of key export accounts across 50 countries in MEAF, Russia, and EE cluster. Managed sales order process in SAP. Developed and streamlined policies and procedures for order management.. Full ownership of order-to-delivery cycle, represented in SAP as the order entry to order fulfillment process. Maintained 97% customer satisfaction rate year-on-year to improve customer retention and acquisition.  Developed and managed Customer Scorecards and detailed customer analysis to support sales.

Optimized shipment lead time per customer and decreased sales order status pulling time by 15%, by developing MS Access tool for customer order tracking and lead-time analysis.

KPI: Customer Satisfaction, Electronic Orders, Delivery Cancellations, Shipment Lead Time

2020-Present

FREELANCE - SELF-EMPLOYED
Dubai U.A.E.

Business Intelligence Analyst

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Transformed organizations by generating impactful insights and facilitating data-driven decisions, by developing and designing dynamic Power BI reports and dashboards spanning across Manufacturing, Hospitality, Healthcare, Aviation, and Non-profit sectors.

  • Collaborated closely with stakeholders across all levels to meticulously discern precise business needs and objectives.

  • Expertly harnessed a wide array of data sources, including relational databases, Snowflake data warehouse, flat files, and web sources; skillfully extracting and integrating data in a meaningful and logical way to fuel insightful analysis.

  • Conducted rigorous data transformations and profiling within Power Query Editor to ensure data precision and relevance.

  • Built robust data models, establishing relationships and crafting complex DAX measures for comprehensive analysis, including time intelligence.

  • Developed user-friendly dynamic and interactive reports and dashboards, skillfully implementing features such as drill-down, drill-through, and bookmarks to enhance user exploration.

  • Empowered stakeholders with advanced analytical techniques, including conditional formatting, slicers, filters, Q&A, TopN analysis, statistical summaries, fostering the discovery of actionable insights and data-driven strategies.

  • Employed cutting-edge AI visuals and methodologies for anomaly detection, outlier identification, and pattern recognition through advanced analytics and time series analysis.

  • Summarized historical analysis, shared key findings highlighting  the main outliers across the data sets, recommended areas of improvement and key areas for future detailed analysis.

2012-2013

KODAK (NEAR EAST) INC. 
Dubai, U.A.E.

Credit Controller

 

Devised and improved all aspects of trade credit for strategic accounts . Determined customer creditworthiness based on financial statement analysis, and trade data. Established credit limits, managed exposure to these limits. Reduced time of investigating and resolving claims and disputes by 30% through introducing a dedicated dispute management tool. Achieved aggressive debtor collection targets and avoided loss due to non-collectable accounts by initiating calls and meetings, negotiating payment plans, and utilized extensive diplomacy to resolve disputes.

Automated periodic AR reporting using Power Query tool in excel.

1998-2005

KODAK (NEAR EAST) INC.
Dubai, U.A.E.

Warehouse Supervisor

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Managed warehouse of 63K square feet with inventory of 1,000 products averaging $20 million (monthly) while optimizing storage capacity and satisfying HSE standards. Planned, administered, and supervised central warehousing and distribution operations; managed team of 15 warehouse professionals.

Developed a shipment database and automated shipment authorization process by integrating warehouse and transportation data to facilitate Dubai Customs audit.

KPI: Receiving, Storing, Picking/Packing, Shipping, Cycle Count

Reports: Logistic cost monitoring, warehouse performance.

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